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Online Student Support Services
        
 A Best Practices Monograph

 


Online Student Support Services
        
 A Best Practices Monograph

Past Featured Articles

February: Website Planning

Whether you're creating your first Student Support website or you're a veteran, take a look at Website Planning and Development, a Monograph article from Helen Torres of San Antonio College.

Highlighting the work that created her own college's award winning site www.accd.edu/sac/online, Ms. Torres also explores support options for the smaller college - from using student assistants to field help desk questions to sharing website responsibilities among a small ad hoc committee.


 

March: Library Planning

Students at a distance require the support of a college library as much, if not more, than students in the classroom. This month's featured article, Library Services for Remote Users, by Marian Jackson, highlights strategies and tools for distance librarians

Sharing resources, procedures, and technology, Ms. Jackson looks at the research needs of distance learners in the context of our Internet culture. You'll find links here to many best practices and online resources you'll want to emulate or use right away.

 

April: This Month's Feature Article

With the end of the spring semester approaching rapidly, both students and faculty are focusing on their upcoming final exams.  Exams offer a special challenge for distance educators - should they be proctored or not and, if so, how do you find a proctor?  Must they be online or can they still be "pencil & paper?"  Or, should you even test at all, instead moving to a portfolio-type assessment.

This month's featured article, Online Testing, by Paul Goertemiller, is a great tool for helping you organize your thoughts on the online testing process. 

 


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