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Online Student Support Services
        
 A Best Practices Monograph

 

Credits 

A variety of individuals contributed directly to the creation of this Online Monograph

 

Writing Team
 

Editor

Mickey Slimp, Ed.D.
Executive Director
Northeast Texas Consortium of Colleges and Universities
 

Associate Editors

Jan Adams
Special Populations Coordinator, Support Services
Tyler Junior College

Cindy Smith
Distance Learning Design/Education Specialist
Northeast Texas Consortium of Colleges and Universities

Introduction

Vickie Geisel, Ed.D., L.P.C.
Dean, College Preparatory Studies & Support Services
Tyler Junior College
 

Website Planning and Development

Helen Torres, M.A.
Director of Distance Education
San Antonio College
 

Online Advising

Carolyn Foster, M.A.
Counselor/Professor
San Antonio College
 

Determining Student Readiness for Online Instruction

Santos Martinez, Ed. D.
Vice President, Student Services
Coastal Bend
College

Helen Torres, M.A.
San Antonio College

Vickie Giesel, Ed. D.
Tyler Jr. College
 

Online Freshman Orientation

Linda Bilides, M.Ed.
Program Manager, College Services
North Harris Montgomery Community College District
 

Creating a Framework for Online Technical Support

Frances Cisneros Jenks
Senior Multimedia Specialist
Northwest Vista College

Jesse Diaz
Senior Multimedia Specialist
Northwest Vista College
 

Creating an Effective Orientation for Online Students

Duane Durrett
Vice President, Student Services
Weatherford College
 

Library Services for Remote Users

Marian N. Jackson, MLS
Director, Library Services
Tyler Junior College
 

Building an Online Student Newspaper

Lance Zimmerman
Director of Distance Learning
Texas State Technical College - Waco
 

Online Testing

Paul Goertemiller
Director, Testing Services
Tyler Junior College
 

Online Career Services

 

Bryan Baker
Director, Career Services
Tyler Junior College

Counseling

 

Dr. Doris Coy
Associate Professor of Counseling
University of North Texas

Admissions

 

Dennis Crowson
Dean of Admissions and Records
Blinn College

Health Services

 

Stephanie Jones
Associate Dean of Distance Education and Instructional Support
South Plains College

ADA Issues

 

Rito Silva Jr.
Director of Student Development Projects
Coastal Bend College

Financial Aid

 

Devon Wiggins
Director, Financial Aid
Tyler Junior College


Online Student Support at Every College
Additional Advisory Board Members
 
2004-2007

Alma Adamez
Director of Educational Services
Coastal
Bend College
 

2004-2005 Dr. Otis Webster
Director, Student Services
Tyler Junior College
 
  Candy Dyson
Outreach Services Librarian
Tyler Junior College
 
2004-2007 Maricela Garcia
Director of Distance Education
South Texas College
 
 

Additional Project Staff
 

Brandon Awbrey
Academic Transfer
South Plains College

Gay Howard
Coordinator, Distance Learning
Tyler Junior College

Michele McClenny
Staff Technician, Support Services
Tyler Junior College
   
   
Texas Higher Education Coordinating Board Staff
 
Yvette Butler
Program Director

Web Design Group
 
Group M7 Design
   
 
 

© 2006 Online Student Support Services | Group M7 design